Privacy Policy

Privacy Policy — MyNewFuture.org

Effective date: 1st February 2026 

My New Future is operated by My New Future CIC (Community Interest Company). We are committed to protecting your privacy and handling your personal information in a transparent and responsible way.

This Privacy Policy explains what data we collect, how we use it, and your rights.

Who We Are

Website: MyNewFuture.org
Operator: My New Future CIC Company Number 16297063.
Purpose: To provide AI-assisted guidance, planning tools, educational resources, and member services designed to help people move forward with clarity and confidence.

What Information We Collect

We may collect the following information:

Information you provide directly

  • Name and email address (if you contact us or create an account)

  • Answers you submit into our AI planning tools and forms

  • Messages you send through contact forms

  • Account details for member access

Account and membership data

  • Username and login details

  • Membership status and access records

  • Course or plan participation data

Purchase information

If you make a purchase through our website (via WooCommerce), we collect:

  • Billing name and email

  • Billing address (if required)

  • Order details

We do not store your full card details. Payments are processed securely by our payment providers.

How We Use Your Information

We use your information to:

  • Generate your AI action plans and summaries

  • Provide member area access

  • Deliver purchased products and services

  • Respond to enquiries and support requests

  • Improve our tools and website experience

  • Send essential service emails (such as purchase receipts and access instructions)

We do not sell your personal data.

AI Tool Inputs

When you use our AI planning tools:

  • Your answers are processed to generate personalised guidance

  • Inputs may be sent securely to third-party AI processing services

  • We do not use your submissions for advertising profiling

  • We aim to minimise stored personal identifiers where possible

You should avoid entering highly sensitive personal or medical details into AI tools.

Legal Basis for Processing (UK GDPR)

We process personal data under the following lawful bases:

  • Contract — to deliver services you request or purchase

  • Legitimate interest — to operate and improve our services

  • Consent — where you voluntarily submit information

  • Legal obligation — where required for accounting or compliance

Cookies and Analytics

We may use cookies and similar technologies to:

  • Enable site functionality

  • Remember login sessions

  • Improve performance and usability

  • Measure basic visitor statistics

You can control cookies through your browser settings.

WooCommerce and Payments

Payments on this site are handled through WooCommerce and connected payment providers.

These providers process payment data securely under their own privacy and security policies. We do not store full payment card numbers on our servers.

Order records are kept for accounting and support purposes.

Member Area Access

If you create a member account:

  • Your login details are stored securely

  • Access logs may be recorded for security

  • You are responsible for keeping your password private

We may disable accounts that abuse or misuse the service.

Data Sharing

We only share data when necessary with:

  • Secure hosting providers

  • Payment processors

  • AI processing providers

  • Essential WordPress/WooCommerce service plugins

All providers are expected to handle data securely.

We do not sell or rent personal data.

Data Retention

We keep personal data only as long as necessary to:

  • Provide services

  • Meet legal and accounting requirements

  • Resolve disputes

  • Maintain security records

You may request deletion where legally permitted.

Your Rights

Under UK data protection law, you have the right to:

  • Request access to your data

  • Request correction

  • Request deletion

  • Object to processing

  • Request data portability where applicable

To exercise these rights, contact us using the details below.

Contact

For privacy enquiries or data requests:

Contact: ericcuthbert31@gmail.com
Website: MyNewFuture.org

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always appear on this page with the effective date shown at the top.

My New Future CIC — Supporting people with guidance, planning tools, and practical next steps.